The staff, amazing facility, beautiful bath tub, good breakfast, free mini bar, kind staff.

All good.

This hotel is truly unique, with its beautiful location next to a small park and surrounded by modern skyscrapers. The rooms are a perfect blend of old-world charm and modern facilities. The bathrooms are fantastic, with beautiful wooden baths that add to the traditional vibe. The service is exceptional, with friendly staff who go above and beyond. The breakfasts are delicious, and there are many facilities to enjoy during your stay, such as beautiful courtyards and Hannok rental.

For a 5-star hotel, the communication in English could be improved.

I recently had the pleasure of staying at this luxurious 5-star hotel and it was an absolute dream. From the moment I arrived, the exclusive amenities provided completely fulfilled my expectations. The room advantages were impressive, with a comfortable bed, immaculate cleanliness, and state-of-the-art technology. The restaurant offered a fantastic culinary experience with delicious dishes and special diet menus. The Garden area was beautiful and relaxing, perfect for a morning stroll. The service was professional and friendly, with staff going above and beyond to make me feel welcome and accommodated.

The one minor issue I experienced during my stay was with the lack of private facilities in the room. While the room itself was exceptional, I would have appreciated having a bathtub or Jacuzzi for a more indulgent experience.

During my Christmas stay, I was impressed with the unique architecture that made me feel as if I was experiencing authentic Korean culture. the location was superb, and I was able to access a bus conveniently that took me to the nearby airport. What stood out most was the exceptional service of the staff who were warm and welcoming.

My only disappointment was the room's temperature, which was too high and difficult to regulate. Despite the staff's effort to upgrade my room and extend my check-out time to ensure I had quality sleep, the temperature issue remained unsolved.

We loved staying at this hotel! The location was amazing, right by a beautiful central park and surrounded by traditional Korean restaurants. The staff were really welcoming and helpful, making our stay perfect. This hotel was really clean and tidy, with great facilities like a bathtub and comfortable beds. We also loved the elegant decorations and atmosphere.

There was nothing we didn't like.

Spent christmas holidays at a hotel with beautiful Korean traditional style rooms and an impressive bathtub. The staff service was outstandingly friendly and helpful, giving a warm welcome and packing our luggage. the breakfast service was delicious and the parking close and safe, providing an easy access to the hotel.

During our stay, some bugs showed up unexpectedly, causing an uncomfortable situation. The solution provided by the hotel staff wasn't satisfying at all, causing us to keep our belongings tightly zipped up.